Lamplugh shares professional insights on marketing, career growth, and practical AI implementation. They use real-world dealership examples and technical advice to demystify how AI actually functions in business. This grounded approach resonates with founders and professionals looking for honest automation strategies over hype.
Chief Marketing Officer | TV Host of Street Level Marketing Show | Author | Board Member | Founder ClawHire AI
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The idea that AI replaces car salespeople gets argued mostly by people who have never watched a deal fall apart. What happens on the floor is a chain of small human judgements. Reading whether the person in front of you is deciding or stalling. Knowing the spouse on the phone is the real buyer. Catching the moment the payment stopped being the objection and something else started. Deciding when to stop selling. None of that is a language problem, so none of it is solved by a language model. What AI genuinely takes off a salesperson's plate is the part nobody defends. Typing the same follow up for the fourth time. Digging through inventory for a comparable unit. Writing the recap email at eight at night. Remembering who needs a call today. Which makes the honest framing not fewer people, but the same people spending a larger share of the day in front of customers. The stores that struggle are the ones that bought the technology as a headcount argument. The tool arrives, morale drops, the best people leave, and the thing that was supposed to save money costs a year of hiring.

Write the test before you write the prompt. Almost nobody does, which is why so many AI pilots end in an argument about whether it is good enough. The version that fits on one page. Collect real inputs, not invented ones. Pull them from the last month of the work you are trying to automate, and make sure the ugly ones are in there: the misspelled name, the question with two questions inside it, the angry one, the one in another language. Write the correct output yourself for each. This is the step people skip and it is the whole exercise. If you cannot say what right looks like, you are not ready to judge a machine on it. Decide what counts as a failure before you see any results. Wrong facts, invented specifics, wrong tone, and refusing when it should have answered are different failures with different costs. Rank them. Run the same set every time anything changes. New prompt, new vendor, new model, new month. Keep the results somewhere other people can see them. Then the question stops being whether it feels good and becomes whether it passed, which is a conversation you can actually finish.

It took me 46 years to find her. ❤️ I know I recently shared a post about Phuong and Alexei, but after dropping her off at work today, I kept thinking about how much happiness this woman has brought into my life. So here is a break from marketing posts. We’re coming up on eight months together, and I don’t feel less. I feel more. More love. More commitment. More certainty that she’s someone I want beside me for the rest of my life. Phuong works seven days a week and hardest working person i know, yet still finds ways to care for the people she loves. Before her two-week trip, she even prepared meals for Alexei and me so we’d be taken care of. She’s also basically ruined eating out for us because everything she cooks is amazing. 😂❤️ But it isn’t really about the food. It’s the intention. It’s finding someone who supports your goals, listens to your crazy ideas, encourages you, and makes you want to give that same love right back. There's somthing special finding someone who's care feels genuine. Sometimes I’m typing her a message because she crossed my mind, and my phone rings. It’s her. 😂 Almost eight months in, I still miss her as soon as we’re apart. I still get excited to pick her up. I still look at her and wonder how I got this lucky. Are we perfect? Absolutely not. We misunderstand each other. We have our moments. Sometimes we probably drive each other completely insane. 😂 But one thing I never really question: we genuinely love each other. At 46, I know that isn’t something to take for granted. It’s not just the big romantic moments. It’s hearing her somewhere in the house. Dinner together. Laughing about nothing. Knowing she’s thinking about my happiness while I’m thinking about hers. It’s looking into her eyes and realizing: this feels like home. I don’t know what the next 20, 30, or 40 years will bring. But I know what I hope they bring. More mornings together. More laughter. More memories. More dreams we help each other chase. More family. More love. And decades from now, I hope I’m still looking at the same woman, thinking: I’m incredibly lucky I found you, Phuong. ❤️

Most AI rollouts fail for a reason nobody wants to hear. It isn't the model. Somebody wires it to the inbox and sets it live, and three days later it invented a trade value. That's not a model failure. It's a permissions failure. Start it read-only. Earn write access.

You started a business. Somehow, you also became the receptionist, sales team, appointment scheduler, and person crying into the coffee. ☕😂 Growing extra arms probably isn’t the answer. Building your AI team might be. 🦞 Meet ClawHire.ai—AI employees ready to help you: 📞 Answer calls 📧 Handle emails and texts 🤝 Follow up with leads 📅 Book appointments Because “I’ll handle everything myself” is how your coffee gets cold and your to-do list becomes a family heirloom. Give yourself a little breathing room—and your customers someone to answer. Build your AI team. Keep the coffee. Lose the chaos. 🚀 Try ClawHire FREE for 30 days: https://ClawHire.ai #ClawHire #AIEmployees #BusinessAutomation #SmallBusiness #EntrepreneurLife #LeadFollowUp #WorkSmarter #ArtificialIntelligence

Sit through enough dealership AI demos and you notice the demo is always the same shape. Clean data. A cooperative customer. A question phrased the way the product likes. The sales engineer typing the input, not the person who would actually be using it at four on a Friday. Nobody demos the ugly path. The customer asking about a car that sold this morning. The lead with a typo in the phone number. The trade question that is really a payoff question. The message that arrives in Spanish. The one where the buyer is angry before the conversation starts. I do not think that is dishonesty. The demo is built to be watched. The store is built to be survived. So I ask for the failure cases. Show me what happens when the model does not know. Show me the escalation. Show me the log I would read the next morning to find out what it said overnight. Show me who at your company gets called when it is wrong in front of a customer. If those answers exist, the product is probably real. If the response is a longer demo, it is not.